This page explains how billing works on AfroDatin and when refunds apply. Premium and wallet top-ups are billed in advance through Flutterwave.

1. Premium subscriptions

Subscriptions renew automatically until you cancel them in Settings → Premium → Cancel. There are no phone calls and no winback offers.
When you cancel, you keep Premium until the end of the period you've already paid for. We don't charge you again after that.
Payments already made for the current period are generally non-refundable, except where the law requires otherwise.

2. Wallet and coins

Wallet credit and coins are billed in advance and are non-refundable unless the law says otherwise. If a top-up didn't go through but you were charged, email billing@afrodatin.com with your transaction reference and we'll sort it out.

3. When we do issue refunds

You were charged twice for the same purchase.
You were charged but the Premium or wallet credit was never delivered to your account.
A refund is required by the consumer-protection laws that apply to you.

4. How to request a refund

Email billing@afrodatin.com with your account email and the transaction reference. We review every request and reply within a day.

5. Related terms

This policy works alongside our Terms of Service. Where they overlap, the Terms govern.

6. Contact

Billing questions: billing@afrodatin.com